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Category: Guiding Principles

… Can Be Led From Within

“The starting point for improvement is to recognize the need.”                Masaaki Imai I imagine that many of you who are reading this blog are those who feel the pain of the obstacles that

… Is Supported by Appropriate Management Styles

“Simple, clear purpose and principles give rise to complex, intelligent behavior. Complex rules and regulations give rise to simple, stupid behavior.”                Dee Hock, Founder and CEO Emeritus, Visa International There are hundreds, maybe

… Embraces Agility

“When you’re finished changing, you’re finished.”                Benjamin Franklin What is Agility? Before getting into the Agility dimension, the next building block of A Better Workplace, we should spend a little time to cover

… Employs the Right Metrics

“The greatest obstacle to discovery is not ignorance – it is the illusion of knowledge.”                 Daniel J. Boorstin Context When it comes to business metrics, people at times find themselves in one

… Effectively Implements the Right Tools

“There is nothing so useless as doing efficiently that which shouldn’t be done at all.”                Peter Drucker Context This week we’ll discuss the third of six Dimensions, Tools, as we continue to gather

… Uses Enabling Processes

“If you can’t describe what you are doing as a process, you don’t know what you’re doing.”                W. Edwards Deming Context This week, we’ll discuss the 2nd of six Dimensions.  Think of these

… Enables Engaged Workers

“Work and life have meaning when we feel what we are doing creates worth and is in alignment with what we value.”                Marilyn Tam First, let’s define “engaged worker.” There are many definitions,

… Can Be Achieved with the Proper Framework

“Do not go where the path may lead; go instead where there is no path and leave a trail”                Ralph Waldo Emerson Introduction This and the next dozen or so newsletters will cover