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Category: People

… Can be Measured (People Dimension) – Part 2 of 2

“In the end, managers are not loyal to a particular boss or even to a company, but to a set of values they believe in and find satisfying.”                Goran Lindahl, ABB Chief Executive

… Can be Measured (People Dimension) – Part 1 of 2

“All anyone asks for is a chance to work with pride.”                W. Edwards Deming Now it’s time to start the assessment of the organization’s baseline Quality Enablement (QE) Score. Here’s where we identify

… Multiplies Value “At the Edges”

“Here is Edward Bear, coming downstairs now, bump, bump, bump, on the back of his head. It is, as far as he knows, the only way of coming downstairs, but sometimes he feels that there really is another way, if

… Enables Engaged Workers

“Work and life have meaning when we feel what we are doing creates worth and is in alignment with what we value.”                Marilyn Tam First, let’s define “engaged worker.” There are many definitions,

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